Creative Approaches To Data Capture

MSAG is one of the leading systems integrators in the AIT space. We assist customers by developing business solutions that help customers identify and track moving items in almost any form, paper, products, people. We do these using mobile computing products, such as wireless data systems, and data capture devices including wands, laser scanners, imagers, and wedges. In addition MSAG has developed very sophisticated integrated voice recognition systems. Our solutions have generated significant ROI’s for our clients. Our expertise in this area spans these technology disciplines:

o IVR
o Bar Code Systems
o Imaging Systems
o Access Control Systems
o Wireless Devices
o RF Tag Systems

Bar Code Systems

Barcodes provide an accurate, efficient means of data entry. Barcode data entry often repays the entire cost of a system through the reduction in data entry time & labor.

Barcode systems require a special expertise beyond that of normal database management systems. MSAG is an expert in the design and implementation of barcode systems and systems utilizing alternative input devices. In the case of multiple options, we can present the trade-offs for you and help you maximize your goals or the system. MSAG will provide the level of service that you require for your project including the following:

• Requirements analysis & top level design
• Programming & implementation
• Barcode equipment - scanners, printers, etc.
• Hardware Integration
• Custom label stock & label design

Integrated Voice Response

MSAG has developed many intergrated voice response (IVR) systems as an alternative data input solution.  IVR is an excellent solution when you need 24 hour access to information and a computer terminal is not available, and/or data entry is dispersed across multiple locatons. 

When you want to deliver information to your customers without the cost of the human interface, IVR is a popular solution.  IVR is also used to offload customer services functions or customer contact centers.